General Questions
We provide our hot tub cleaning services throughout Yorkshire and surrounding areas, including Manchester. More information on the areas we cover can be found here, alternatively, submit our contact form drop us a message and we’ll get back to you within 24 hours.
We pride ourselves on offering an affordable hot tub maintenance service. Our packages start at £169 for full drainage and filter cleaning, up to £329 for our complete package. You can view our hot tub cleaning packages here.
Yes. It doesn’t matter who manufactured your hot tub or spa or where you purchased it from, we provide full cleaning service. Please note this does not include inflatable hot tubs.
No. Your hot tub must be in full working order for us to carry out any service.
No, we do not operate on any inflatable spa.
We’ll strive to accommodate your request for short-term notice. Many customers benefit from same-week bookings, however, this is down to technician availability.
For Gold & Platinum service bookings we need a little extra notice to organise the replacement filter media to be installed during your booking.
Either submit our contact form or call us on 0113 880 5569. Let us know what level of service you require and when you would like it carried out. If you’re unsure what’s best for your hot tub, our team can advise based on information/photographs.
Once we’ve confirmed the requirements, we’ll book a convenient date & time to undertake the service. A £25 non-refundable deposit is payable to secure your booking.
To secure your booking slot we charge a £25 non-refundable depsosit. This can be paid over the phone via debit/credit card, via PayPal or bank transfer.
Payment of your £25 deposit can be made via card, bank transfer or via PayPal. The balance can be paid via cash or card on the day of your service.
Depending on the package chosen and the initial condition of the hot tub, a typical service will take between 3 – 5 hours.
Customers that opt for the Platinum package will benefit from an overnight system flush. This means we will return to drain and refill the spa water the following day.
Our Services
It is highly recommended that unused hot tubs, especially those that have been left filled with water, are to be drained and disinfected before further use.
That’s not a problem. Get in touch via the contact form and give us much detail as possible regarding your current usage and cleaning habits. We may ask you to reply with a photograph to determine the cleaning service level best suited for your spa.
Most hot tubs have bottom drains which we would connect to a hosepipe and run to an outside drain. However, if you have not got a bottom drain, then this is not an issue as we operate a submersible pump and roll flat hose and can drain the spa that way just as quickly.
A typical hot tub water drain will take between 1 and 3 hours.
No, we focus solely on the cleaning and maintenance services for working spas. The hot tub must be functional for us to undertake any level of service.
Ideally, every 3 to 4 months the water should be fully drained and replenished. Many of our customers use us for an annual service and then quarterly water changes to maintain a healthy environment for enjoying their hot tub year-round.
Yes, this is known as our winterising or hot tub winter decommission service. With this, we fully drain, clean and insulate the internal plumbing. Unions are loosened to prevent damage from potential freezing during cold spells and the entire shell is wrapped for added protection.
Common Hot Tub Problems
Cloudy or water that appears white normally points to ineffective hot tub filters. Try cleaning or replacing the filter to see if the issue resolves. If not, it could point to a chemistry imbalance within the water, which our team has extensive knowledge of.
For more information on the causes of cloudy hot tub water please see our helpful guide.
Green water usually results when a hot tub has not been sanitised correctly or at all. The green colour is attributed to cell growth, particularly algae, which is known to bloom when the relevant chemicals aren’t present to kill unwanted bacteria.
Click to learn more about getting rid of green hot tub water.
This may be an indication of iron oxidisation. This is not uncommon, especially where owners have used spring/borehole-derived water to fill the hot tub.
Take a look at this case study on hot tub iron oxide issues to see how we successfully remedied the issue in Huddersfield.
Odours emanating from the hot tub can point to various water issues. Take a look at our guide to hot tub smelling like rotten eggs to treat the presence of high levels of Sulphur bacteria.