General Questions

What locations do you provide hot tub cleaning?

We provide our hot tub cleaning services throughout Yorkshire and surrounding areas. More information on the areas we cover can be found here, alternatively, submit our contact form drop us a message and we’ll get back to you within 24 hours.

How much does a hot tub service / clean cost?

We pride ourselves on offering an affordable hot tub maintenance service. Our packages start at £149 for a full drainage and filter clean, up to £299 for our complete package. You can view our hot tub cleaning packages here.

Do you work on all hot tub makes and models?

Yes. It doesn’t matter who manufactured your hot tub or spa, we provide a full cleaning service on them all.

How much notice do you need for a booking?

Subject to engineer availability we can clean your hot tub from the day after you make an enquiry. Please contact us to find out more.

How do I make a booking?

Simply fill out our contact form and let us know what level of service you require and when you would like it carried out. Our team will get back to you to confirm everything is OK. If so, we’ll ask for a £25 deposit to guarantee your booking, with the rest payable on the day. It couldn’t be any easier.

What payment options do you offer?

Payment of your £25 deposit can be made via card, bank transfer or via sending a cheque in the post. The balance of your service can be paid via cash or card payment on the day of your service.

Our Services

I haven't used my hot tub in ages, will it need cleaning?

Unused hot tubs, especially those that have been left filled with water must be fully drained and cleaned before future use.

I am not sure which package to choose for my hot tub?

That’s not a problem. Simply get in touch via the contact form and give us much detail as possible regarding your current usage and cleaning habits. We may ask you to reply with a photograph to help us determine the level of cleaning service that is best suited for your spa.

How will you drain my hot tub?

The majority of hot tubs have bottom drains which we would connect to a hose pipe and run to an outside drain. However, if you have not got a bottom drain then this is not an issue as we operate a submersible pump and roll flat hose and can drain the spa that way just as easily.

Do you repair broken hot tubs?

No, we focus solely on the cleaning and maintenance services for working spas.

How will it take to drain our hot tub?

A typical hot tub water drain will take between 1 and 3 hours.

How often do you recommend carrying out a water replacement?

Ideally every 3 to 4 months the water should be fully drained and replenished. Many of our customers use us for an annual service and then quarterly water changes to maintain a healthy environment for enjoying their hot tub year round.

Do you offer a 'hibernation' service for hot tubs in winter?

Yes, this is known as our winterizing or winter decommission service. With this, we fully drain, clean the shell and vacuum internally. The motors and heater and removed for self-storage and the unions are loosened to prevent damage from potential freezing during cold spells.

Common Hot Tub Problems

The water is very cloudy, how can I make it clear again?

Cloudy or water that appears white normally points to ineffective hot tub filters. Try cleaning or replacing the filter to see if the issue resolves.If not, it could then point to a chemistry imbalance within the water, which our team have extensive knowledge of. 

For more information on the causes of cloudy hot tub water please see our helpful guide.

There is a green tinge to the spa water, what is causing this?

Green water usually results when a hot tub has not been sanitised correctly or at all. The green colour is attributed to the cell growth, particularly algae, which is known to bloom when the relevant chemicals aren’t present to kill this unwanted bacteria. 

Click to learn more about getting rid of green hot tub water

GOT ANOTHER QUERY?

Don’t hesitate to submit your query to our team. Guaranteed response in 24 hours.